Customer Reviews for Auto Backup HDD
Junk! May 23, 2013
POSTED BY:
CharlieM2014
,
North Carolina
For Model: Portable PH2050U-1EWL
Overall rating: 
1.0 out of 5
"I had this hard drive for four whole months and then it stopped working..... I lost all the information that was on it, and now have to spend the next month recreating it all! Absolute JUNK!!!!!"
Un-reliable May 01, 2013
POSTED BY:
Kdub
,
Tx
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"I got this thinking USB 3.0 is going to be great and this device will be like most my Toshiba products. I have been nothing but disappointed since I got this. Is it fast? YES, when it is not disconnecting itself after every seven minutes or so. Totally frustrating!!!"
Very Good Back-up; Read the Instructions March 09, 2013
POSTED BY:
ICURPNT2
,
East Coast
For Model: Portable PH2100U-1EWR
Overall rating: 
5.0 out of 5
"It astounds me how PC owners rip a product without reading the instructions. This is for WINDOWS based-PCs. The Port must be USB2 or compatible. The first clue you should have about this external Drive is NTSF. Follow the instructions, or get help. Works Great!"
LOVE IT February 25, 2013
POSTED BY:
Dandaman
,
Cocoa, FL
For Model: Portable PH2050U-1EWL
Overall rating: 5.0 out of 5
"This drive is great. PNP out of the box is something I LOVE!! With this much simplicity you do not need and owners manual. I have 3 computers in my house and want one central device to keep all of my files on. Great product!!"
Worst product ever! February 21, 2013
POSTED BY:
adfasf
,
ky
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"I have tried to use this countless times in hope it some how works! But no, it disconnects every time I have hooked it up. Talk about junk! DO NOT WASTE YOUR TIME!"
Piece of Junk February 06, 2013
POSTED BY:
Marlo
,
Honolulu, HI
For Model: Portable PH2050U-1EWL
Overall rating: 1.0 out of 5
"This device is TERRIBLE! No user manual available with product or online. Didn't download/save all files, only about one-third. Waste of $$$."
Flawed February 01, 2013
POSTED BY:
Flying Tiger
,
Gilbert, AZ
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"I had several computers backed up to this device. I would get a clicking sound, like the "Click of Death" from iOmega Zip drives. Often I would have to discount the USB cord from my PC and re-connect several times before the computer would see the drive. Then it got to the point where the PC would not see it at all. I had to ship it back to get a credit to by something else from them."
doesn't recognize hdd January 30, 2013
POSTED BY:
western digital from now on
For Model: Portable PH2050U-1EWL
Overall rating: 1.0 out of 5
"never worked straight out of the package. no computer would recognize the device. save your money"
January 28, 2013
POSTED BY:
Leo
,
Hialeah, Fl
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
""I bought this a month ago. It got the job done and loaded well on my laptop. a few days after buying it, it started clicking it show up on my laptop but tryng to get my data back is a nightmare it is so slow that takes days just to copy 10 small files. There is not support for this as of now. I lost all of my files on these ####."
Random connect/disconnect January 18, 2013
POSTED BY:
kawaC14
,
Wayne, NJ
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"I thought that this would be a good drive to use as a backup for several Mac computers. I reformatted it and performed the first few backups with no problem. Then it started randomly disconnecting and reconnecting both in the middle of backing up and when idle."
Doesn't work January 14, 2013
POSTED BY:
NotExpectingThis
For Model: Portable PH2050U-1EWL
Overall rating: 1.0 out of 5
"My computer recognizes that there is an external drive, but not that it's a Toshiba drive. If there is software there, it didn't install, and I can't use it either as storage or as backup. When I click on the drive, I'm told to insert a disk. There is no "troubleshooting" for this issue.
I'm extremely disappointed and inconvenienced, as i needed this for immediate use. It will cause me to think twice about buying another Toshiba product. I will *try* getting help froml customer support, but frankly, I'm not sure there's any drive actually in this box. It's extremely light and my computer does not recognize it at all."
DO NOT GET THIS DEVICE January 09, 2013
POSTED BY:
SOL
,
u.s.a
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"worked for 3 weeks then died .. computer will not reconize it and i have all my data on it.. any suggestion on how to get my data off."
Only works with USB 2.0 :( January 03, 2013
POSTED BY:
URSABB
,
Upper Midwest
For Model: Portable PH2050U-1EWL
Overall rating: 
2.0 out of 5
"I was really excited for this hard drive. The idea of the drive's software going out and finding the files on the PC that need to be backed up is outstanding. The construction of the case seems durable and the aesthetics of the drive are pleasing. Featurewise this drive looks very good on paper.
But I am having issues with the drive. It keeps disconnecting and reconnecting at random intervals when on the USB 3.0 port. The disonnection happens in less than 1 - 2 minutes. However, if I move the drive to the USB 2.0 port it works fine. But then, I am limited to the slow USB 2 speeds.
On USB 2.0 I was able to use the drive to back up files from 3 different computers. If I could get the drive to work with USB 3, I would have given it a much better score."
Should've known better January 02, 2013
POSTED BY:
Mariejack22
,
Mankato, MN
For Model: Portable PH2050U-1EWL
Overall rating: 1.0 out of 5
"Like many others this product didn't work for me either. Of course I could have bought some kind of driver update if I paid for it, but the most frustrating part in all of this is the computer it wouldn't work with is the same company. Toshiba. I need to pitch both the computer and this item since neither are worth a dime.
Really should have known better than to purchase a Toshiba item since I've had problems with their products since day one."
ex hard drive December 26, 2012
POSTED BY:
hank
,
Tn
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"all it does is click cant load anything on it"
Worst Portable ever December 25, 2012
POSTED BY:
Piper
,
Alamogordo, NM
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"I bought this Toshiba about a month ago and it worked great and now my WD Hub will not recognize it and when plugged into my computer I get USB does not recognizing hardware!"
Piece of Garbage!! December 25, 2012
POSTED BY:
dve
,
Central, New Jersey
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"after 2 months it stop working, clicking noises, not recognize by any computer."
Not Reliable December 21, 2012
POSTED BY:
GrnBeanRunr
,
Tulare, CA
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"I bought this a month ago and it was perfect for the price. It got the job done and loaded well on my laptop. 29 days after buying it, it started clicking and it won't show up on my laptop. I lost all of my files on there. :("
December 11, 2012
POSTED BY:
CRASH
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"NOT WOKING"
Intermittantly Stopping, Unable to even Register? December 02, 2012
POSTED BY:
Jack
,
Atlanta, GA
For Model: Portable PH2100U-1EWR
Overall rating: 2.0 out of 5
"When I take backup from my notebook (Asus i5 - recent model with Windows-7), it stops intermittantly - backup is not continuous, expecting user inputs - doesn't work as expected to take "automatic/nightly backups". To top it up, I can't register the product online, it doesn't even show this product in the available list - not a great product from Toshiba, fix it!!!"
Conundrum November 26, 2012
POSTED BY:
Eric
,
Olathe, KS
For Model: Portable PH2050U-1EWL
Overall rating: 2.0 out of 5
"I bought this to back up my hard drive on a newer Sony Vaio, and I can't access the drive itself. It installed driver software automatically, but then is inaccessible. It is not located in the "E:\" drive when plugged in. I can find it under "devices and printers", but only to view properties. I cannot use it as an external hard drive, and the automatic backup feature never initiated (at least that I'm aware of). I'm sure the product is fine, but it sure didn't work for me. I will now return it, and hopefully it will work for someone else."
Poor investment November 26, 2012
POSTED BY:
dumpsterdivinxxx
,
Ohio
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"This drive has serious issues with the factory installed software. I am experiencing the same problem as everyone else. Stopped working- unknown problem. I tried changing permissions- still no luck. Maybe I can delete the software and use a different backup program. Toshiba botched it this time."
Good Product November 24, 2012
POSTED BY:
mytao
,
San Francisco, CA
For Model: Portable PH2100U-1EWR
Overall rating: 5.0 out of 5
"Easy to use and quiet"
Excellent device November 12, 2012
POSTED BY:
Joe
,
NY
For Model: Portable PH2100U-1EWR
Overall rating: 5.0 out of 5
"This backup drive works great with my MacBook Pro. I have backed up all of my data & there's still 860 GB left on this external HDD. 1 TB is a very nice amount of space. Would definitely recommend this."
Good small backup with minor software issues October 06, 2012
POSTED BY:
NelsonVe
,
Boston, MA
For Model: Portable PH2050U-1EWL
Overall rating: 
4.0 out of 5
"Well it does work bit the software is a bit weak. Keeps acting like I just plugged it in after a few minutes. Seems to me that this device could use a firmware update to cure it's minor but annoying behavior however it does work if you use it as a normal backup device and not depend on the auto backup software.
One last thing is that this device does not come up when I you go to register it, almost feels like Toshiba is ashamed of this little engine that could."
Great little drive! September 08, 2012
POSTED BY:
Harescramble
,
Wisconsin
For Model: Portable PH2100U-1EWR
Overall rating: 5.0 out of 5
"Bought this to use with my MacBook Air. Works great! I formatted the drive for use with the Mac and have had no problems. For those that are having issues, try using a USB Micro cable instead of the one that came with the drive and it will work fine. The on side of the connection on the drive is a USB Micro which makes it work at USB 2.0 speeds. The software on the drive is not very good for Windows so I would recommend using different software for your backups in Windows. Fast and quiet drive. The price was cheaper than any other online stores so the value is great!!"
Complete Junk September 05, 2012
POSTED BY:
Phillay632
,
Kansas City
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"Given that I have a Toshiba Satellite, I figured a Toshiba product would be compatible. Every time I try to run the PDB.exe, it says that it won't work and crashed. This item is complete junk. Don't waste your money or time buying it."
HDD ok Software BADDDD August 24, 2012
POSTED BY:
LouC194
,
Niceville FL
For Model: Portable PH2050U-1EWL
Overall rating: 2.0 out of 5
"The unit seem to be rock solid except for the Software.
It will not all you to restore files. Not bad but not automatic."
Not awesome August 22, 2012
POSTED BY:
Jones
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"Having the same problem. When trying to complete initial set up, program failed from the very beginning with: Pocket Data Backup has encountered a problem and needs to close. We are sorry for the inconvenience."
Does not work August 22, 2012
POSTED BY:
not happy
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"Dell Computer with XP. Does not recognize the Toshiba External Hard Drive. Go Figure."
Epic Failure August 16, 2012
POSTED BY:
betorn
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
""Plug it in and backup starts automatically" Ah NO! The 1TB Toshiba Automatic Backup Hard Drive does nothing. Incompatible is the reason. No support or even a stitch of of information on Toshiba's site. Maybe that explains why it disappeared from the shelves as fast as it rolled out."
Would be great - if it worked. August 13, 2012
POSTED BY:
Jason
,
Springfield, MO
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"Toshiba Pocket Data Backup continues to crash. -There's not a support link for any sort of assistance on the product page. Trying to use with a 4 year old HP Intel 2GHz core2 running Vista."
Backup software is weak August 13, 2012
POSTED BY:
Charlie
,
CA
For Model: Portable PH2100U-1EWR
Overall rating: 4.0 out of 5
"The software maybe too easy to use; it defaults to backup C drive with no option to change it. Good luck if your data is only at C drive. I remove the software right away. I like the attractive look of it. It is quiet. Have not tried USB3.0 yet, but 2.0 performance is decent."
Great drive! August 08, 2012
POSTED BY:
Rick J
,
Irvine, CA
For Model: Portable PH2050U-1EWL
Overall rating: 5.0 out of 5
"One of the best external drive I've used, and not to mention the fastest!
Plug and play straight out of the box. For the users having issues, you need to update/reinstall your USB 3.0 drivers.
I've owned several of these and never once had any issues that many users describe. I think "user error" would be the problem for most."
Hassle Free August 05, 2012
POSTED BY:
Bob
,
Plano, TX
For Model: Portable PH2100U-1EWR
Overall rating: 5.0 out of 5
"Works perfectly - great price"
Great Idea - Bad Quality July 31, 2012
POSTED BY:
Blue Smoke
,
Virginia, USA
For Model: Portable PH2050U-1EWL
Overall rating: 2.0 out of 5
"Solid construction, looks great, but would not work out of the box. Power led lights and thats all.
Toshiba does not support this model or list this model at this time.(PH2050U-1EWL) If support ever shows up and
they get any quality control, this unit would be a good deal."
It don't work at all July 28, 2012
POSTED BY:
Raz Berry
,
Right here
For Model: Portable PH2100U-1EWR
Overall rating: 1.0 out of 5
"Hey Can't be too hard to use hey? Just double click on the "Pocket Data Backup.exe" and the backup should work.
Yeap! Double click and nothing happens.
Now try to find the model number in their Support.
This product is not available.
I waisted my time and money, and returning it tomorow for a Seagate."
Disappointed July 22, 2012
POSTED BY:
Zoltar
,
Arizona
For Model: Portable PH2050U-1EWL
Overall rating: 
3.0 out of 5
"This hard drive works on my USB 2.0 port. I bought and installed a USB 3.0 adapter card into my computer. The driver is correctly installed for this card, and Windows reports that the device is working properly. I plug my Toshiba 500 gb drive into this USB 3.0 port, and windows says the hard drive must be formatted before use. It won't let me quick format, so I have to let it format the drive slowly (1.5 hrs). It gets 99% of the way done, and then says it can't format the drive. And this drive is waaaaaay too slow (25mb/sec) on the USB 2.0 port. Not happy with this product."
2 models available
Starting at $109.99
$109.99
