Customer Reviews for Canvio® 3.0
Unreliable May 12, 2013
POSTED BY:
Otherguy4444
,
BVTN, OR
For Model: Portable HDTC610XK3B1
Overall rating: 
1.0 out of 5
"Had this bad boy for a little over year. It was used very sparingly as its primary purposed was for occasional data storage. Clicking death, and with it all my data, even though I was very careful while handling it."
ok May 10, 2013
POSTED BY:
JBE
,
Santa Barbara
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"I liked Toshiba, until my experiences with the Passport external HD, and various 'facets' of customer 'support' that may, or may not be available. They need to remember that thousands of people bought models previous to canvio, and win 8 in the last six, to eighteen months."
Good little HDD May 04, 2013
POSTED BY:
Hot Blonde Chick
,
Henderson, KY
For Model: Portable HDTC610XS3B1
Overall rating: 
4.0 out of 5
"I purchased this 1TB portable disk drive to back up my laptop after learning the hard way the dangers of not backing up my files. It worked right from the start, not exactly the fastest backup, but hardly slow either, backed up faster than my friend's computer running same OS (Windows 7 64-bit) and I have USB 2.0 on my laptop. Our computer hard drives are both 250GB as well. I went for a bit of overkill on my portable drive in case I every replace my computer and that has a larger hard drive."
It's perfect until it brakes May 01, 2013
POSTED BY:
Mage
,
Ms
For Model: Portable HDTC610XK3B1
Overall rating: 
3.0 out of 5
"I had already 2 different Canvio models. They are perfect until they brake. None of them lasted even a year. I hope Toshiba will improve them because they are VERY HANDY."
Outstanding backup drive April 29, 2013
POSTED BY:
paul
,
Oak Park, MI
For Model: Portable HDTC610XR3B1
Overall rating: 
5.0 out of 5
"The poster from UT obviously doesn't know this drive, as my drives (yes multiple) came with a single USB 3.0 cable that was sturdy, and had only 1 connector at each end. The drive performs fast as lightning, and the case is significantly better constructed than comparable drives from WD or Seagate. On top of all this, the drive has a 3-year warranty. You can't beat that with a stick!"
Connection April 21, 2013
POSTED BY:
gles
,
TX
For Model: Portable HDTC615XK3B1
Overall rating: 
2.0 out of 5
"using windows 8 I connected to the usb and nothing happens, I tried a lot of times and finally... something needs to be fixed.. :-S"
Lost Storage Space April 02, 2013
POSTED BY:
Swan
,
Colorado
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"Working fine for 3 months then was doing a system back up on my laptop when I got a data storage error indicating not enough space? Similar to another post on here “THE ENTIRE 500 GB WAS REDUCED TO” 500 MG. “WHAT HAPPENED TO THE REMAINING” 499.5 GB??? Not a reliable product."
Does not work on all LTs March 22, 2013
POSTED BY:
Doc K
,
Bath, PA.
For Model: Portable HDTC610XS3B1
Overall rating: 1.0 out of 5
"I bought this because the Name and Price and warranty. I am contacting Toshiba to let them know my dissatisfaction.
Works on my HP 3.0 USB LT
Wont work on my HP 2.0 USB LT.
I cannot confirm on other USB 2.0 but it seems I need a special cable to use it.ETITHER PUT IT IN THE BOX OR LABLE IT AS SUCH
If all you are gonna use it for is USB 3 you will love this unit. Priced right with 3 yr warranty beats the compitition hands down. If you ever think you may take it to a friend be warned. IF he has an old pc/lt you may not be able to share data."
Toshiba !.0 TB drive March 20, 2013
POSTED BY:
JP
,
South Carolina
For Model: Portable HDTC605XK3A1
Overall rating: 2.0 out of 5
"Excellent device, but you don't want to let it slip off your couch onto floor. 14" destruction. The cord held tight in the USB port, however the drive easily unplugged at the end of the cord, hit the floor and never ever worked again. If you buy one , buy a roll of duct tape and tape it to your laptop.."
Worst external HD Ever March 18, 2013
POSTED BY:
Johnny
,
Ladson, SC
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"got the 1TB because of the price. Don't. Had it less than 3 weeks and filled it halfway up with my Wii, and all the sudden it froze up and died.
I tried removing the HD from he enclosure, but f'n Toshiba WELDED the enclosure closed, so I can not even get my data off before returning/trashing.
Normally I like Toshiba, but after reading other reviews on the DWC110, DO NOT BUY THIS PRODUCT!
ps-another person posted you need USB 3.0. Not true; worked perfect for a while in 2.0, not will not work at all, even in 3.0."
works well March 06, 2013
POSTED BY:
o2plus
,
Belmont, CA
For Model: Portable HDTC605XK3A1
Overall rating: 4.0 out of 5
"Worked right out of the box on Windows 7 pro 64 bit, USB 2 without needing to use the Toshiba software. Set up 3 partitions: NTFS, NTFS, exFAT using the Computer Management panel. Typical transfer rates: 10 MBs with USB 2. No problem creating System Image or backups on the NTFS and the exFAT works well with OS X."
Perfect hard drive March 01, 2013
POSTED BY:
Bhamptom
For Model: Portable HDTC605XS3A1
Overall rating: 5.0 out of 5
"If you see a bad review, read it. Some users don't understand the product and give it a single star before reading a manual.
This drive is perfect."
Worked like a charm February 19, 2013
POSTED BY:
rogstax
,
Texas
For Model: Portable HDTC610XS3B1
Overall rating: 4.0 out of 5
"I bought it to back up my imac. My mac knew the drive had to be reformatted, then asked if I wanted to use it as a time machine and presto! I was done with TB of back up. Also, there is no need to plug it in for electricity, it runs off your USB."
external drive February 18, 2013
POSTED BY:
yjeni
,
iowa
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"this was supposed to be able to work with windows 7 and it crashed one computer, allowed me to make a back up for my other computer that was not accessable, and now can't register so I can use it for the notebook that is the only thing that it works with. it has nice help for the notebook but won't be accessable since i can't register it now. with no reason as to why I can't so this is not what I would suggest as anywhere helpful or easy to use for window 7 or in general."
Toshiba needs to fix hard drive adapter February 17, 2013
POSTED BY:
toshibaproductUser
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"I have been using many Toshiba portable hard drives. The adapters of these portable hard drives die very fast. I open the drive and test with Seagate or Western Digital adapters and the drives still work. This shows that Toshiba needs to fix hard drive adapter before other users switch to other products. The drives are very durable but the adapters are bad which drive some of my friends to buy drives from other vendors"
Ok Back Up Drive February 16, 2013
POSTED BY:
Fez
,
Missouri
For Model: Portable HDTC615XK3B1
Overall rating: 3.0 out of 5
"If you use the pass code feature - you can not unlock the drive and just see what files are on the drive - it only gives you the option to back up you files or restore your files - this drive does not allow you just to look at whats on the drive if you use a pass code feature - other then that it does what it is made to do and that is back up your files or restore your files - it does not come with a users guide that tells you how to use the drive - and if you want to back up your files and see whats on the drive you have to do it without using a pass code feature and that is not secure - this device needs a little more thinking put into the design coming from a company that has leading innovation in its company name - bought this back up drive on 02162013"
Just what you need February 16, 2013
POSTED BY:
sgkmp
,
Porto Alegre
For Model: Portable HDTC615XK3B1
Overall rating: 5.0 out of 5
"I really enjoy my Canvio hard drive. It fits in my pocket and I still haven't found a computer or device that doesn't recognize it immediately. Moving media between my notebook and my PS3 was never easier. Be careful with one thing: they are so small and light I usually forget they are attached to my notebook. Well, luckily they are so light the USB cable holdes them and they don't fall off."
Doesn't even start February 08, 2013
POSTED BY:
tim
For Model: Portable HDTC610XS3B1
Overall rating: 1.0 out of 5
"Driver wouldn't install after plugging into the third computer, it installed then it shut itself off. Doesn't
show up as a drive. I have to return to the store since it never even manifested itself."
Great Experience! So far so good. February 02, 2013
POSTED BY:
Manster
,
Hartford, CT
For Model: Portable HDTC610XS3B1
Overall rating: 4.0 out of 5
"Just bought it for my iMac and did the first backup using Time Machine (TM)... It was so easy. TM identified it and asked if I wanted to use it as a backup device, I said yes. It asked if I really wanted to erase and reformat the disk. This is the only reason I don,t give it 5 stars, it erased all the software that came with the HD. However, if using TM, you don,t need the preinstalled software. I then scheduled my backup, and presto, within less than an hour it was done. Easy to use and great value."
If you do not have 3.0, do not waste your money. January 23, 2013
POSTED BY:
Denfroby
,
NJ
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"This drive does not stay connected unless you have a 3.0 USB connection. The device packaging claims it is capable of USB 2.0 use but it is not. It disconnects at random moments ranging from 10 seconds to 20 minutes."
DONT BUY! January 21, 2013
POSTED BY:
Dan
,
McAllen, TX
For Model: Portable HDTC610XS3B1
Overall rating: 1.0 out of 5
"What a piece of junk! Plugged it into a TOSHIBA laptop and created a couple of backup directories. Second file transferred caused an over-current shutdown and now the drive cannot be copied to. Run, as if your life depended on it, away from this piece of junk. I read the "junky cable" reviews and plugged it into a seldom used USB port, so I KNOW the port connector is good. I don't think that that is the problem. I don't think I'll ever buy another Toshiba product after they released this piece of junk!"
Great Drive January 20, 2013
POSTED BY:
Anthony
,
Anaheim Hills, CA
For Model: Portable HDTC610XR3B1
Overall rating: 5.0 out of 5
"I trust this drive so much that I am using it as my back up of my back ups. Comparing to my WD, and Segate drives of the same capacity it is light and has a more sturdy case. I love it."
works fine January 19, 2013
POSTED BY:
bestgooddrive
For Model: Portable HDTC605XS3A1
Overall rating: 4.0 out of 5
"i dont understand all the hate on this drive it is a great drive that i put multiable partiaions and im able to boot off of it fine its pretty good"
Really? January 19, 2013
POSTED BY:
carlitok
,
Military, Italy
For Model: Portable HDTC615XK3B1
Overall rating: 2.0 out of 5
"Not able to link up to my PC. Have to try, try and try again, restarting, shutting down, etc to get it to catch. Not sure what the problem is. Once it links up to my computer, it's solid, but the time it takes to get there is not so impressive."
Junk—Lost Data, Dead Drive January 14, 2013
POSTED BY:
KilgoreTech
,
Kilgore, TX
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"I placed a fair number of files on this drive from a desktop PC running Win XP SP3. Moved them to a new (Sept 2012) Macbook Pro. Installed the provided software to make the disk R/W from the Mac. Tried writing to the drive and it failed. Now the drive isn't even recognized by ANY Windows or Mac machine. And yes—it's *supposed* to work with a Mac. Thank heavens I back up my work using other hardware, too—but this has trashed the files and lost a bit of work on a legal case. Very expensive."
Long Lasting January 12, 2013
POSTED BY:
Flash413
For Model: Portable HDTC605XK3A1
Overall rating: 5.0 out of 5
"lasted me almost 2 years, i knew it was going to die but i didnt it would last that long. Bought it back on June of 2011, Planning to buy 2 more"
not formating January 08, 2013
POSTED BY:
barry
For Model: Portable HDTC605XS3A1
Overall rating: 1.0 out of 5
"the booklet is nothing, I had to spent an hour to find as how to re-format for my MAC but no good. it is shame. i have toshiba products but this one - forget it. i m taking it back and find other OEM"
Toshiba External Hard Drive January 08, 2013
POSTED BY:
moraling
,
Northridge, Ca
For Model: Portable HDTC607XK3A1
Overall rating: 1.0 out of 5
"External hard drive stopped working after first use. Worked perfectly and swiftly the first (only time) time around, now it won't respond. It's only been about three months and already it's malfunctioning.. actually not functioning at all. Very displeased."
What it works with. December 26, 2012
POSTED BY:
rangerdave1991
,
Rockford, IL
For Model: Portable HDTC605XK3A1
Overall rating: 5.0 out of 5
"I plugged it into my Custom PC, and all it did was click. Kept clicking over and over. My PC could not find the right drivers for it. My mom has a Toshiba laptop, so I plugged it in to her's, and it found the drivers right away, and it works. I guess you can only use it with Toshiba computers."
non-working device December 11, 2012
POSTED BY:
Kwekkie
,
Singapore
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"This device seems to randomly sometimes work. This goes for both Windows 7 and Max OS X. The only option seems to be: once you get it to work, do not switch off your computer or send it to sleep/hibernate. The drivers for Mac that are included do not solve this problem and - appallingly - the website does not list any drivers."
Doesn't work wwith my I Mac December 01, 2012
POSTED BY:
mpjredsox
,
Bremerton Wa
For Model: Portable HDTC610XS3B1
Overall rating: 1.0 out of 5
"Bought this to back up my I Mac before upgrading my system, Plug it in couldn't get it do anything, has no instructions on how to back up, so if your no computer savy your screwed, will be brining this back . Don't waste your money if you have a Mac."
Very poor design November 23, 2012
POSTED BY:
cazzopoulos
,
St George, UT
For Model: Portable HDTC610XR3B1
Overall rating: 1.0 out of 5
"Unit should have an external power supply instead of taking up two usb ports. Carton has note to this effect. Cable construction is flimsy, design very poor. I will return product for a refund."
i would not recommend this to buy November 22, 2012
POSTED BY:
lennymac
,
Brownsville, TX
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"I used it for about 3 months on my HP Computer XP system with no problem but then plugged it into my HP Computer with Windows 7 and now it is not even recognized by any of my computers even though the "led light" comes on indicating it is getting power.
I used it as a "backup" on my XP but now I have no idea what information is even on it and I have to pay shipping to get a replacement."
A Simple Solution November 17, 2012
POSTED BY:
Munk
,
Los Angeles, CA
For Model: Portable HDTC605XK3A1
Overall rating: 5.0 out of 5
"This device is legit. I immediately plugged it into my PC and did a quick Format to exFAT so that I can use it on Mac and/or PC.
It looks very stylish, it's a reasonable size, and I like that it only uses a single usb wire. Also, the price was very agreeable."
Worst October 28, 2012
POSTED BY:
cxzczxc
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"Doesnt even recognise on windows 7 usb 3.0"
Does good October 21, 2012
POSTED BY:
Bqqmpa
,
Port st lucie, fl
For Model: Portable HDTC605XL3A1
Overall rating: 5.0 out of 5
"Bought it 10/20/12 used windows 7 backup & restore. Worked fine. Will see how it does next week on automatic backup"
not a good buy October 13, 2012
POSTED BY:
armaine
,
las vegas
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"worked for 3 weeks then died .. computer will not reconize it and i have all my data on it.. any suggestion on how to get my data off?"
Don't Trust This BU Drive September 29, 2012
POSTED BY:
Wailen
,
CO
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"On first use it took 5 tries before it finally stated my backups were complete and I was protected. After my Toshiba Satellite crashed due to it being in sleep mode when my battery ran down (Never let a Toshiba laptop go to sleep or put it in sleep mode) ; I had to use it to back up my system when all other attempts to boot up failed. When it finally restored my C drive it created different partitions( Causing me to lose a lot pf disk space) and uninstalled my antivirus programs and deleted all of my Toshiba (of all things) application shortcuts from my Start menu programs list. It also deleted some other items. I am not sure if I've found them all yet. The next time my computer crashed I couldn't get the BU drive to boot up my computer at all. So after I fixed my computer by other means I checked out the BU drive and found a bunch of missing files and folders that it had shown earlier were backed up. Due to NO HELP that dI could find ANYWHERE, I deleted all of the back up images and files and re-installed the software for the BU drive. Then with absolutely no data at all on the BU Drive, it showed that all my data was backed up and my computer was fully protected when there was nothing on it! Therefore; do not trust what the Back up program says! In 40 years of working on computers; Toshiba products have proven to be the most unreliable and worst I have ever encountered!"
Excellent Drive September 24, 2012
POSTED BY:
GoFigure
,
Terre Haute, IN
For Model: Portable HDTC610XK3B1
Overall rating: 5.0 out of 5
"I have used many other Toshiba external drives but read the reviews before I purchased this one. I could disregard all the one star reviews as the problems the users were describing were typical computer software and driver problems, not problems caused by this drive.
I have tested this drive on five desktops and four laptops and it works flawlessly."
Excellent September 05, 2012
POSTED BY:
xtremek2
,
Miami
For Model: Portable HDTC605XK3A1
Overall rating: 5.0 out of 5
"It comes in a compact design, lightweight. It's very efficient and fast. No need for driver!"
product no good August 16, 2012
POSTED BY:
roundman47
,
Daytona , Fl
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"i have had a lot of trouble with this and doing the job"
Just to reiterate August 15, 2012
POSTED BY:
Mal
,
Rome Italy
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"Do not purchase,read all the above poor ratings and take your pick!!!Although the drive letter is visable on all 7 of various devices, Mac & PC the archived information is only accessable on ONE of them and then only using USB 2.
I'll just repeat ....do not purchase.
Ps three of the 7 devices mentioned above are.......Toshiba...go figure!!!"
Awful!!!! August 08, 2012
POSTED BY:
Unsatisfied Customer
,
Florida
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"Plugged the product in, it said the software was installed but then I wasn't able to access the drive. Tried to uninstall and reinstall with no luck. There is absolutely no support available for this product online and the manual is completely useless. Oh, the manual does tell you if you have problems after installation to just hit the "help" button on the device...too bad I can't even get to that point because the device DOESN'T WORK! I don't have the time to waste on trying to troubleshoot this product and now I have to waste more time returning it and purchasing a new drive. It won't be a Toshiba product. Very unhappy."
Does not work with new Macs August 04, 2012
POSTED BY:
ZH
,
Texas
For Model: Portable HDTC607XK3A1
Overall rating: 2.0 out of 5
"The USB 2 speeds are horrible. And they didn't meet the USB power standards so the new Macs will not use the drive because the power the drive tries to pull is too high."
Poor transfer rates compared to 2.0usb July 29, 2012
POSTED BY:
JA
,
Tucson, AZ
For Model: Portable HDTC607XK3A1
Overall rating: 3.0 out of 5
"The transfer rates of this drive are erratic peaking at around 38MB/sec for a few seconds then dropping to 0. This goes on and on. I took 5 mins to transfer 3.8GB. It took ~1.5min with an older drive and the exact same set of files.
Manual is no help.
Imac/10.7.4"
Will not Work July 10, 2012
POSTED BY:
bwall
,
Auburn, AL
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"I have had this hard drive for 3 months and have encountered problem after problem. I have tried several different configurations for this hard drive on my mac and both my windows 7 and vista computers. Several different errors occur when attempting to copy files to and from the hard drive. I will defiantly look else where for my next hard drive."
Returning to store July 07, 2012
POSTED BY:
toulman
,
Newport News, VA
For Model: Portable HDTC610XS3B1
Overall rating: 1.0 out of 5
"This drive was bought to backup my MacBook Pro. It worked with an earlier version of the pro but the newer versions will hang for a few seconds and the drive never shows up. I tried different variations on getting it to be properly seen by the laptop but had no luck. I will be returning this drive to the store today. Just be careful and read reviews before purchasing."
fantastic little hard drive July 04, 2012
POSTED BY:
alien255
For Model: Portable HDTC610XK3B1
Overall rating: 5.0 out of 5
"this was quick and easy to use. Using on a desktop windows 7 pc. used the software that came with the
hardrive and it backed up everything really fast."
Works for me June 28, 2012
POSTED BY:
FoxE
For Model: Portable HDTC605XK3A1
Overall rating: 5.0 out of 5
"Simple XP plug-in, works every time. I have it for back-up my laptop and 80,000 music and karaoke files. small enough for portability and available at a decent price."
Connector not working properly June 22, 2012
POSTED BY:
bill
,
ny
For Model: Portable HDTC610XS3B1
Overall rating: 1.0 out of 5
"Returning to store. Connector needs to be held in place to work properly. Wish I had read other reviews before buying this."
Good HDD, bad software June 06, 2012
POSTED BY:
Mike
,
NY,NY
For Model: Portable HDTC605XK3A1
Overall rating: 4.0 out of 5
"The HDD i have works well, the software it uses holds it back. The drive works fine just manually put your back-ups on the drive don't use the software and you will be fine."
Damaged File Error-No support to fix June 06, 2012
POSTED BY:
RXone
,
Pennsylvania
For Model: Portable HDTC605XK3A1
Overall rating: 2.0 out of 5
"I have been receiving a backup file damaged error and there is no support on how to fix this. If I knew what files to delete, I could clear the drive and create a new back-up. The NTI software has little if any features. I would steer clear of this product."
do not buy June 06, 2012
POSTED BY:
unhappy
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"Plugged into computer and it immediately downloaded a Trojan that wiped out my computer....do not buy this portable harddrive....out of a computer and out the harddrive."
Poor Harddrive May 29, 2012
POSTED BY:
GamerGuy
,
Texarkana, TX
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"Won't work in USB 3 mode on Win 7 Ultimate, only in USB 2. EVGA X58 motherboard. Crashes my Alienware M17R3 Laptop when connected to a USB 3 port. Get BSOD. First time the M17R3 ever crashed.
It does however work on both in USB 2 mode, but thats not what I bought it for. Seriously disappointed. Probably be my last Toshiba purchase."
Where's the Support? May 11, 2012
POSTED BY:
ownerOfUseless500GB
,
Austin, TX
For Model: Portable HDTC605XK3A1
Overall rating: 2.0 out of 5
"I want to use this external drive as a typical external drive. I got slammed with some NTI middle-ware that made it completely useless to me, and now my computer won't recognize the device at all. I've searched Toshiba's website for a driver, but this product doesn't seem to exist in the support department."
Does not work under Ubuntu 11.10 and 12.04 April 29, 2012
POSTED BY:
BlackAngus
For Model: Portable HDTC605XL3A1
Overall rating: 4.0 out of 5
"Wanted to use this little drive as a Ubuntu boot disk.
Alas, Ubuntu has a problem recognizing the drive and will stop dead when it is trying to identify the drive.
Works great on Windows 7 and Windows 8"
Died after two weeks April 25, 2012
POSTED BY:
Jeff
,
San Diego, CA
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"This was a great drive until it died in the middle of a file transfer... never came back to life. Lasted only two weeks. Had to send it back to Toshiba. Great experience with their support, but would NOT recommend these drives."
Great Product-Error Check Your Hard Drive First! April 11, 2012
POSTED BY:
Alaskasourdough281
,
Roseville California
For Model: Portable HDTC610XK3B1
Overall rating: 5.0 out of 5
"After I bought this drive I quickly installed it and then began a backup using third-party software that I've used successfully with other external drives. I had read reviews in other venues that blasted this Toshiba drive for suddenly disappearing or having severe problems. I began backup of my major hard drive and 57% of the way through the drive went clunk. Windows Vista (64-bit) told me that the drive had been dropped and could not be found. I had thought about this before buying the drive and so rebooted and immediately ran error-checking on the hard drive (in Vista, My Computer, highlight the drive, click properties, click tools, select error checking). Five file fragments were found and were converted to files. I reran the backup and it went flawlessly. Next I error checked my two other hard drives and then backed them up equally successfully. I have had absolutely no problems with the drive after error-checking and it is fast and efficient once I got rid of the problems on my computer. After that the Toshiba did the rest beautifully."
HORRIBLE 500GB EXT HARD DRIVE April 11, 2012
POSTED BY:
linguist
,
newport ri
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"USING THIS EHD TO BACK UP DATA PRIOR TO DOING A SYSTEM REFORMAT ON LAPTOP. WHEN I READ THE RESULT OF THE DATA STORAGE, THE ENTIRE 500 GB WAS REDUCED TO 2 GB. WHAT HAPPENED TO THE REMAINING 498 GB??? NOW I CANNOT READ EHD AT ALL BUT THE POWER LIGHT BLINKS. ABSOLUTELY NO, NO AVAIL TOSHIBA EHD SUPPORT AVAIL ON LINE OR WEB SITE OR ANYWHERE. BAD BAD BAD PRODUCT. I WILL NEVER BUY ANOTHER TOSHIBA PRODUCT AGAIN. PERIOD."
does not work April 03, 2012
POSTED BY:
dub
For Model: Portable HDTC605XS3A1
Overall rating: 1.0 out of 5
"this harddrive does not work on anything I try. Windows, mac, the harddrive wont show on either."
Not so good. March 31, 2012
POSTED BY:
Jude
,
Sarasota fl
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"Yikes, have had this less that 3 months and it died. Using it to store 15,000 photos now can't figure out how to get replacement from Toshiba"
MARIA FLORIDA March 31, 2012
POSTED BY:
MARY
,
FLORIDA
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"MY TOSHIBA CANVIO DO NOT ON WINDOWS 7 AFTER I INTALL MY FILES FROM MY ALL COMPUTER RUNNING VISTA NOW I CAN OPEN THE PORTABLE HARD DRIVE WITH MY NEW COMPUTER RUNNING WINDOW 7. ANY SOLUTIONS??"
Doesn't work with my new MacBook Pro March 29, 2012
POSTED BY:
a
For Model: Portable HDTC610XS3B1
Overall rating: 2.0 out of 5
"I understand that this disk needs to be reformatted in order to work with a Mac. However the Disk Utility on my new 15" MacBook Pro doesn't even see this disk. The computer hangs for many seconds when I connect the disk. There seems to be some fundamental incompatibility.
The disk works just find on my Lenovo laptop running Windows XP. I wish I knew what the problem was with my Mac."
Works well but needs a lot of power March 17, 2012
POSTED BY:
starexplorer31
For Model: Portable HDTC610XK3B1
Overall rating: 4.0 out of 5
"It works well but needs a lot of power, I have to use a hub because I dont have a usb y-splitter, the cable that it comes with should have a built in y-spitter."
Buy something else March 12, 2012
POSTED BY:
Paul
,
Southern California
For Model: Portable HDTC605XK3A1
Overall rating: 1.0 out of 5
"I've had two. The first failed after 6-8 weeks, the second wouldn't back up my important files. Buy something that works."
Do not buy March 10, 2012
POSTED BY:
Mike
,
Costa Mesa, CA
For Model: Portable HDTC610XS3B1
Overall rating: 1.0 out of 5
"Worst backup program I have ever used in over 30 years.
The program is so bad no other programs can be used and one can not select to not duplicate existing files."
Don't waste your mony March 10, 2012
POSTED BY:
Mike
,
Costa Mesa, CA
For Model: Portable HDTC610XS3B1
Overall rating: 1.0 out of 5
"Worst external hard drive I have owned in 30 years. Backup program
stinks. It will not work with other backup programs. The program is so bad you can not back up another external hard drive. This is worthless!"
Great USB portable Hard Drive February 28, 2012
POSTED BY:
Mike
,
Amherst, Ohio
For Model: Portable HDTC607XK3A1
Overall rating: 5.0 out of 5
"Just plug it in, that simple.
When pluged in and running there is a little static noise that is picked up by the computers speakers."
Where's the support??? February 15, 2012
POSTED BY:
eAbyss
,
Bremerton, WA
For Model: Portable HDTC610XK3B1
Overall rating: 3.0 out of 5
"Nice speedy little drive. No under voltage problems when used with my laptop like my other drive. I do find it hard to safely remove but that is more likely a Windows problem. My only real complaint is that I can't find a support page of any kind. For that it gets 3 stars. Otherwise a 4-5 star product."
Doesn't work on all Macs February 06, 2012
POSTED BY:
John The Tech
For Model: Portable HDTC605XS3A1
Overall rating: 1.0 out of 5
"Brand new Lion Mac can't see the drive. Old Mac can. Buy something else. This is a pitiful product."
Not MAC/PC compatible out of the box February 02, 2012
POSTED BY:
John
,
Knoxville
For Model: Portable HDTC605XS3A1
Overall rating: 1.0 out of 5
"My previous portable hard drive was compatible for both read and write right of the box with my MAC and PC. It's why I chose it. No this new one and I can't find any information on how to make that happen or if it's possible. Oh, wait, I find lots of people on the forums saying "it's not possible" which makes me feel like I'm delusional. Now I have to return this new one and look online for an older model."
My experience January 30, 2012
POSTED BY:
mouse
,
Owendale, Mi
For Model: Portable HDTC605XK3A1
Overall rating: 3.0 out of 5
"This is a very easy unit to set up and run. I'm using Windows 7 and it set up o.k. Nice and compact so it doesn't hog up a lot of desktop space. I bought two of them. One I store my files on and the other one backs up the first one. When I did my first back up it took a total of 9 and 1/2 hours to back up 135 GB's of data. So.....that was all day! Grrr! I won't be buying another one. Maybe a 2.0 USB port is not as fast as a 3.0? I'm not sure, but it was veryyyy slow at doing a backup:("
Software not compatable with Windows 7 January 10, 2012
POSTED BY:
dcarter0001
,
Texas
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"The NTI software supplied with this hard drive is not compatable with Windows 7. NTI told me I should set my compatable mode to Windows XP. This means this software was written before Vista or Windows 7. Changing the compatable did not work. Toshiba product support does not list this hard drive."
Best Bang for Buck December 10, 2011
POSTED BY:
JT
,
Chicago,IL
For Model: Portable HDTC605XK3A1
Overall rating: 5.0 out of 5
"This little jem is easy to set up just plug and play no problems what so ever right out of the box I liked it so much I have bought 3 more for X-mas gifts for Family and friends with over 1000 cd,s loaded for there pleasure All 4 work GREAT so get them while they last !!!!!"
Needs more power December 07, 2011
POSTED BY:
4T7
,
glouco, NJ
For Model: Portable HDTC610XK3B1
Overall rating: 3.0 out of 5
"I found that the hard drive wouldn't work on my Mac unless it is connected to two USB ports (via a splitter) or a powered USB hub. I bet a lot of the problems users are having with this are a result of it being underpowered. Otherwise it works fine. Hopefully this helps some of you."
Poor installation on Windows 7 November 30, 2011
POSTED BY:
VHemerly
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"I bought this and the software won't install. There's no support page or software updates. No driver found. Very very unsatisfied."
STOPPED AFTER TWO DAYS November 29, 2011
POSTED BY:
BEST TECH
,
Portsmouth, Va
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"Bought this unit a local store3 days ago. My son loaded about 8GB music files, etc it worked fine for 2 days then out of the blue it just stopped working can not access and is not recognized by any of the 7 computers I have."
great storage unit!!! November 19, 2011
POSTED BY:
Ralf
,
Orlando, FL
For Model: Portable HDTC610XS3B1
Overall rating: 5.0 out of 5
"installation was a breeze, very user friendly, plug and play was without hitch, light weight, and really easy to carry"
Nosupport November 12, 2011
POSTED BY:
Nosatisfaction
,
Springfield, MO
For Model: Portable HDTC610XK3B1
Overall rating: 1.0 out of 5
"I just bought this today and the NTI software won't install. There's no support page or software updates. Very unsatisfied."
preinstalled software don't work November 02, 2011
POSTED BY:
squigward
,
diamond, mo
For Model: Portable HDTC605XS3A1
Overall rating: 2.0 out of 5
"The instruction booklet doesn't offer much info about setting unit up other than how to plug it in. The software that is included in the drive is the same as the booklet. Unit updated the software when it was plugged in. Setup wouldn't work and kept giving an illegal operation error and would terminate. When going to Toshiba support site the product number isn't in their system but does show up as avalilable to buy. It will store the files with no problem and has a fast transfer rate. I would recommend it as a file storage unit but don't count on the backup software that is preinstalled to work."
So New... October 22, 2011
POSTED BY:
MC
,
San Antonio TX
For Model: Portable HDTC610XK3B1
Overall rating: 4.0 out of 5
"Drive is plug n play but the NTI software is incompatible with Windows 7 and the drive is so new...Toshiba doesn't even have a support page for it."
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