Your privacy is important to Toshiba. This statement provides you with information about the type of personally identifiable information that is gathered and tracked through Toshiba Online, how the information is used, stored, secured and with whom the information is shared. In general, you can visit Toshiba via Toshiba Online without providing any information about yourself. However, there might be times when we may need information from you or we obtain information about you when you or others provide us with such information. By using Toshiba Online, you agree to the terms provided in this Privacy Statement.
We may collect your name, address, e-mail address, domain name, client IP address, phone number, and other personally identifiable information about you ("personal information") and the products or services you purchase or obtain from us. This information is collected, in general, from information you provide to us through Toshiba Online when you complete a product registration or initial setup wizard, through your survey responses or rebate forms, and/or through your filling out and submitting forms through Toshiba Online requesting information from Toshiba. We may also receive information about you and your purchases from the service provider assisting with our online store. With your consent, we may also collect your precise geographic location information via Toshiba Online.
Toshiba Online is engineered to collect statistical information about those using it. This allows us to maintain a welcoming and accessible site. For this purpose we may track your movement within the site, the pages from which you were referred, access times and browser types. We only use this information in aggregate and do not link it to you personally. To gauge the effectiveness of our site, we do collect some generic information about our visitors. Our web servers recognize and automatically log a visitor's domain name, the web page from which a visitor enters our site, which pages a visitor visits on our site, how much time a visitor spends on each page, and the visitor’s IP address. We may use anonymous tracking technologies to collect, store and sometimes track information for statistical purposes and to improve the services we provide, including using it to evaluate and improve our site. We also collect and store information automatically using cookies and similar technology as described below.
You may opt out of receiving marketing information from us by unsubscribing using the link on any email you receive from us. If you opt out of receiving our marketing information, we may still send you certain types of communications, such as product updates for your registered products, transactional or legal notification emails, warranty related communications and we may respond to requests from you by email. We will try to process your opt out request within ten business days.
Although via Toshiba Online we may collect personal information about your online activities using Toshiba Online over time, we do not collect such information from you about your activities on third party web sites. We do not respond to “do not track” signals, if any, being sent from your browser. Furthermore, we permit select third parties to collect non-personal information about your online activities over time and across different web sites when you use Toshiba Online. If you would like to opt-out of any of the technologies that we and/or our third parties employ to collect your information via Toshiba Online (e.g. cookies), you may do so by blocking, deleting, or disabling them as your browser or device permits. Please refer to your browser Help instructions to learn more about your browser settings and how to handle cookies.
For more information on third-party advertising-related cookies and how to exercise your choice to opt-out of them, please visit http://www.aboutads.info/choices and/or www.networkadvertising.org/managing/opt_out.asp.
If you wish us to cancel, and/or stop the processing of your personal information we will, subject to our discretion, cancel and/or stop the processing of the personal information. We will not delete information that we are required to retain for our business operations or legal compliance. We may require that you provide adequate identification information or documentation before providing you the information about you that we hold; this is for your protection. We will respond to your requests within 20 days of receipt and authentication.
Please note that you may be charged a fee, if permitted under applicable law, of around US$20.00 to meet our costs in providing you with details of the information we hold about you.
We do not sell your personal information. We may use your personal information for the following purposes:
We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics, to our affiliates and third parties without restriction.
We may share your personal information with the Toshiba family of companies and with outside companies in connection with your trial, purchase or registration of products or services provided by such companies and with companies that perform marketing or other services on our behalf and at our direction, for example operating our online store or fulfilling your order. We may engage third parties to help deliver Toshiba ads, offers and other online communications. These companies may collect and use information about you to help us better understand the effectiveness of our offers, promotions and types of advertising that appeal to our customers. Third party service providers and suppliers that are providing services for us are required to keep confidential the information received on behalf of Toshiba and are not to use it for any purpose other than to carry out the services they are performing for us. We may enhance or merge your information collected online with other information you provide us through other sources including but not limited to product registration, call centers, rebate programs, sweepstakes, surveys, or data from third parties for purposes of marketing products or services to you.
We may share your personal information if the disclosure is done as a part of a purchase, transfer or change of control of our products and/or services or our assets (e.g., in the event that all or substantially all of our assets are acquired by another party, personal information may be one of the transferred assets).
We may also share your personal information in connection with law enforcement, fraud prevention, and other legal action, or if Toshiba reasonably believes it is appropriate to do so to protect Toshiba, its customers or the public.
We use technology to help us deliver customized visitor experiences and understand trends and patterns.
You can set your browser to notify you before you receive a "cookie" or to turn off "cookies" completely. If you do so, however, some areas of our site may not function properly.
Toshiba uses reasonable technical, administrative and physical measures to protect information contained in our systems against misuse, loss or alteration. Keep in mind, however, that no method of transmission over the Internet or other method of electronic storage is 100% secure. While Toshiba strives to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us. Please also note that any information that you sent to us by email is not protected.
Toshiba Online may contain links to other third party web sites that are not operated by us. We are not responsible for the privacy practices or the content of such third party web sites. The information practices of those third party web sites are not covered by this Privacy Statement. Other Toshiba co-branded web sites may also operate under their own privacy and security policies. You are responsible for reviewing third party and co-branded privacy policies, as applicable, to determine the handling of your information.
Toshiba does not seek to collect personal information about children through Toshiba Online. If you are under the age of 18, please do not provide any personally identifiable information to us through Toshiba Online.
From time to time, we may choose to change our privacy practices and this Privacy Statement. We will notify you of material changes to the Privacy Statement by posting a revised Privacy Statement via Toshiba Online with an updated effective date. We recommend that you check back at Toshiba Online at www.us.toshiba.com/website/privacy-policy on a periodic basis to review the then current Privacy Statement. Any updates, revisions, supplements, modifications or amendments to this Privacy Statement shall be effective immediately upon its posting via Toshiba Online and will only be applicable to disputes arising, or arising out of events occurring, after such posting has been made. You agree that you will continue to be bound by this Privacy Statement, however and whenever it is updated, revised, supplemented, modified, or amended, if you continue to use Toshiba Online after, the updates, revisions, supplements, modifications or amendments have been posted.
If you have any questions about this Privacy Statement or our privacy practices, please contact us at firstname.lastname@example.org or by contacting us at:
Toshiba America Information Systems,
5241 California Ave., Ste. 100
Irvine, CA 92617
In order to ensure your request is dealt with expeditiously, please be sure to include your full name, address and telephone number and a copy of a document evidencing your identity (such as an ID card or passport) so we can ascertain your identity and whether we have any personal information regarding you, or in case we need to contact you to obtain any additional information, we may require to make that determination.
If you feel that Toshiba Online is not following its stated policy or complying with applicable privacy laws, please contact us by sending an email to email@example.com. We will act promptly to address your concerns.
This Privacy Statement is effective as of March 12, 2018.
© 2004-2018 Toshiba America Information Systems, Inc.